Managed Services
Zephyr Managed Services (ZMS) provides the necessary support and client service to ensure smooth and accurate communications for both Zephyr Complete and Zephyr Portal EDI solutions.
Zephyr's team of experts is dedicated to managing all of the EDI details from start to finish and beyond, so that you can focus on your core business. Just give us the name of your EDI trading partner and we'll take care of all the details. You'll benefit from:
- Quick compliance. Zephyr ensures compliancy with all current EDI transaction formats and standards, as well as trading partner deadlines within hours or days.
- Adaptive technology. Zephyr proactively implements any emerging changes in EDI formats and requirements to keep you "ahead of the curve."
- Reduced risk. By leveraging Zephyr's proven track record of implementing and managing hundreds of client relationships and millions of transactions, you'll reduce the risk and complexity of EDI integration.
- Secure transmission. Zephyr's secure solution actively manages access, authentication, and encryption technology between you and your EDI partners.
- Peace of mind. Zephyr's team proactively monitors possible points of failure throughout the EDI process, including system health, transaction flow and connectivity to ensure that your transactions are sent without delay.
Zephyr Managed Services also offers a variety of reporting capabilities to keep you up to date on your EDI transaction performance:
- Zephyr Console™ offers several flexible reporting options, plus its interface is designed to allow for easy viewing of all EDI system data.
- Zephyr Manifest offers standard "snapshot" reports of all EDI transactions, generated daily and sent to your email inbox automatically for your review.
To learn more about Zephyr Managed Services, contact us today.