Service OfferingsWhether you're just getting started with EDI, or you're looking to improve your current EDI process, you've come to the right place. The Zephyr team is equipped to handle your EDI needs regardless of whether you're looking for a fully integrated or stand-alone solution:
Timing and attention to detail is everything when it comes to EDI. When deadlines are missed or documents are incorrectly formatted, harsh penalties can be assessed. Regardless of the Zephyr solution you choose, our expert team is focused on every detail and monitoring each step in the process to ensure the timely delivery of your EDI transactions. We provide alerts, reminders, and access to Zephyr Console™ to help keep you on track.
Both Zephyr Complete and Zephyr Portal feature these benefits: Requirements Gathering – the Zephyr team will contact your trading partner and coordinate the technical requirements, including data and translation formats. Our clients benefit from our years of experience and ability to quickly and effectively meet deadlines with confidence. Mapping & Translation – Zephyr maps inbound and outbound EDI messages and performs universal data translation and conversion into any required format. Testing – Zephyr coordinates all testing with your trading partners to help ensure a timely and trouble-free EDI implementation. Hosting – Zephyr possesses the necessary infrastructure to support high-volume transactions with your trading partners. Communication – Zephyr can accommodate any protocol, including direct FTP, SFTP, AS2 or traditional VAN communication requirements. Security – Zephyr securely manages access, authentication, and encryption technology between our clients and trading partners. Monitoring and Support – Zephyr proactively monitors possible points of failure and performs extensive error checking for constant status of Internet connectivity, infrastructure, firewall, and interruptions in service at client and trading partner locations. Contact Zephyr today to find out more about our EDI solutions.
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